Four checks ahead

Why does Kingdom Casino ask for KYC before you withdraw?

Licensed casinos must confirm who you are before your first payout, and a complete file is usually settled within 19 hours.

Start my verification

Licensed & auditedLicensed by Anjouan Offshore Finance Authority (ALSI-408419), with independent audits by QUINEL and iTech Labs

Clear answers upfront

Checked once, paid out after

Six short lines settle who runs the check, how long it takes and who to ask.

Reviewing operator

Kingdom Casino LLC

Licence held

Anjouan Offshore Finance Authority, ALSI-408419

Typical turnaround

19 hours

Required from

At the latest before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Straight to a clean upload

Getting the file approved first time

Use this the moment the check appears in your account and the payout is on hold.

You open the tab and read the list

Open the verification tab in your account and read which items are still outstanding; the list tells you exactly what is missing, so nothing gets sent twice.

Every corner in frame

Photograph your photo ID on a dark surface with all four corners in frame and no glare. Details that are cut off or blurred are the most common reason a file returns.

Middle digits hidden, name visible

Showing the card or wallet you paid with proves the money came from you. Cover the middle digits if you like; the name and the first and last digits must stay readable.

While the review is running

Once the file is complete, review begins and usually finishes inside 19 hours; watch your email and the verification tab, since a single missing page restarts the wait.

Choosing your copies

Send these copies, in this condition

Our team works from the same three items every licensed operator collects, and clear copies keep the queue short.

Photo ID

ConfirmsYour name, face and date of birth

Copy must showAll four corners, valid dates, no glare

Proof of address

ConfirmsWhere you actually live

Copy must showYour name, full address, recent issue date

Payment card image

ConfirmsThe card is yours

Copy must showCardholder name and first and last digits

From refused to approved in one resend

Your address last year, not today. A bill dated months back no longer places you at that address, so it fails the address test even though the scan itself is sharp. Send a statement dated within the last few months Pick a bill from a different household provider

A copy that still confirms today. Anything past its expiry date cannot confirm who you are now, so the reviewer cannot pass it, however clear the photograph happens to be. Use the newest document you hold Add a renewal slip if the card is in transit

Photograph the whole sheet. Cut edges, blurred corners or a filter applied afterwards all point to a changed file, and the reviewer has to set it aside and ask again. Capture the full page, nothing trimmed Shoot the original rather than a screenshot

Answer the funds question in one upload

A licensed operator has to know that the money on the table was earned lawfully, and the license we hold from the Anjouan Offshore Finance Authority (ALSI-408419) makes that step compulsory for Kingdom Casino LLC. Treat it as paperwork, not suspicion: plenty of accounts go through it every week, and clearing it once is usually enough.

Depending on what your file already shows, one or two of these may be enough.

Recent payslips from your employer
Bank statement showing salary credits
Tax return or notice of assessment
Sale or transfer record for an asset
Signed letter from your employer

Know before it lands

Spot the review before it slows you down

Useful reading before a payment change or a first cashout reaches the queue.

Confirm the new wallet is yours

A card or wallet you have never used before is a new trail to follow, so the reviewer confirms it carries your name before any money moves through it.

Why is my payout waiting?

The first cashout always opens the file, because the license we operate under requires a completed check before any payment leaves the account.

A raised ceiling and a quick look

Asking for a higher ceiling tells us more about your spending picture, so we look at what funds the play before the new figure is applied.

Age confirmation on file

Where a profile looks younger than it should, a photo identity check settles the question and the account carries on as normal afterwards.

What readers ask

Before the check, and after the check

Six answers that cover the parts of the check most players question first.

My ID copy came back as refused, so what happens now?+

A refused copy is not the end of your file: the review team tells you which requirement it missed, usually glare, a cropped corner or an expired date. Send a fresh copy of the same document once you have fixed that point, and the file moves back into the queue with nothing else to redo.

Can the casino ask for documents before I request a withdrawal?+

Yes. The licence requires a completed check at the latest before your first withdrawal, and the casino may begin it earlier, at registration or when you make your first deposit. Being asked early is normal practice rather than a problem with your account, and clearing it sooner keeps a later payout moving.

Under which licence does this site operate and who issued it?+

Kingdom Casino LLC runs the site under a licence granted by the Anjouan Offshore Finance Authority in Anjouan, licence number ALSI-408419, company number 795318. That regulator sets the KYC and anti-money-laundering duties the review team applies to every player file, which is why the check is not optional.

What makes the casino ask me where my funds came from?+

That question is a routine anti-money-laundering step the licence expects of us, not a suggestion that you have done anything wrong. It usually arrives when activity on an account looks larger than the pattern shown at sign-up, and a short, clear explanation normally settles it.

Could I upload my documents from my phone instead of a scanner?+

Yes. A phone camera works well for every document as long as the whole edge sits inside the frame, the text stays sharp and there is no flash glare on the surface. Well-lit daylight and a dark, plain background give the review team a copy they can read straight away.

Will I need to send the same documents in again at some point?+

Usually not, since an approved file stays valid for your account. A new copy is requested only when a document passes its expiry date or your address changes, and the site tells you when that moment comes rather than leaving you to guess.